Keywords:  AI and Machine Learning,

2017

Sharing Personal Information with Humanlike Machines: The Role of Human Cues in Anthropomorphism and Trust in Machines

Juliana Schroeder, Assistant Professor, Haas School of Business, UC Berkeley
Matthew Schroeder, Lead Infrastructure Security Engineer, Salesforce

These researchers will explore the degree to which humansÂ’ trust in machines depends on whether they believe the machine has a humanlike mind, with the capacity to think and feel. Integrating research in social psychology and human-computer interaction, they will build a new theoretical model of anthropomorphism in which they experimentally test the marginal added contribution of different types of human cues (e.g., language, face, voice) on the belief that a machine has a humanlike mind.